Front desk to night audit, with the restaurant and the banquet hall on the same ledger.
- Front Office / PMS
- POS Food & Beverage
- Banquets
- Material Management
- Finance
- HRIS & Payroll
- Asset Management
- Guest CRM
CSAT Systems Pvt. Ltd.
CSAT has built the software running hotels, restaurants, clubs, banquet halls, spas and retail floors since 1988. One connected suite, sixteen modules, cloud-native and AI-assisted.
Every module talks to every other module, because they were built as one system rather than bought and bolted together. Pick the floor you run.
Front desk to night audit, with the restaurant and the banquet hall on the same ledger.
Till, kitchen, store and guest list on one system, with the menu on the guest's own phone.
Member identity, credit and monthly billing, tied to every counter in the club.
Function plans, multi-hall bookings and settlement, costed against the kitchen.
Therapist rosters, room and chair scheduling, packages and member balances.
Counter billing across outlets, with the warehouse and the books behind it.
For thirty-eight years CSAT ran on a machine inside your building. It still does. Now the same suite runs in the cloud. The same front office, the same POS, the same books and the same reports — on any device, on any floor, in any city you open next.
The estate is coming online, one floor at a time.
Ordering on the guest's own phone, and every conversation after it. Open either one and see it running on a real menu.
Your menu on a QR code, and ordering from the guest's own phone. It reads the menu straight off your CSAT POS, so the price on the phone is the price at the till, and nothing publishes without your say-so.
Open DigiMenu → Guest engagementThe guest list you already own, put to work. Campaigns, feedback, follow-ups and receipts on WhatsApp, sent from your own business number and tied to the bills your POS already wrote.
Open ConnectNow →Every system you have ever bought arrived empty and asked your managers to type it full. Ours does not. The till, the menu, the guest's phone and the bill are one system and all of it is ours — so the software can see the whole record, and do the work every other vendor leaves on somebody's desk.
The item, the price, the tax. Source of truth, never overwritten.
Descriptions, photographs, allergens, offers. Added once, at the outlet.
The same item at the same price, browsed, ordered and paid for.
Receipted and sent on WhatsApp from your own business number.
One record, four surfaces. Nothing is exported, re-keyed or reconciled between them — and that, not the model, is what lets the software act on your business instead of merely storing it.
Writes the descriptions, fills the allergens and calories, and turns a bare POS export into a menu a guest will actually read.
Instead of: a manager typing four hundred descriptions.Flags what is missing a photograph, priced wrong or quietly disabled — and raises the alarm when a sync strips half the menu.
Instead of: hearing about it from a guest.Finds and fits a photograph for every dish, so a new outlet does not open on a wall of empty tiles.
Instead of: the photoshoot that keeps getting postponed.You bought software to run your business.
It should run part of it.
A hotel, a restaurant group, a club or a chain of counters. Book a walkthrough and we will show you the modules that fit and how they run together.